Bestore Romania Contact E-mail
How to find and buy an item?To carry out a search on our site, select from the categories: bermuda shorts, down jackets, accessories. Discover our range of products using the fall down menu.Following this you can refine your search using the research filters.Click on the photo or the name of the item that you are interested in to access its detailed product page.The product page informs you of the item’s details before adding it to your Basket.The section to the right of the photo is a short description of the item. It contains information about the characteristics, materials and the price. Under the photo you will find a more detailed description of the item. You can enlarge the picture by clicking on it.From the product page, you can add an item to your basket and make your purchase from there. Once you’ve read about our varieties and our sizes, choose your size and colour, then click on BUY or ADD TO BASKET.You can check and modify the content of your basket by clicking on SEE THE BASKET.
Once upon a time, eBay offered email addresses for customer service, live chat, telephone contacts, and webmail support. Over time, however, eBay has become difficult to contact.
Then, you can continue looking or confirm your order by accessing the payment pages.NB: Whilst your basket is not confirmed, the item that you have added to it is not set aside. To do this, you must confirm your order.If you encounter difficulties when looking for items, you can contact us via email: contact@bestore.frPAYMENT AND DELIVERY:1. Which payment methods can I use to pay for my order?We accept bankcards: Visa, Mastercard and American Express, and PayPal payments.On the Internet, when the secure part of a website is shown, one of the following icons shows up right at the bottom right-hand corner of your window: and the “http” of the URL address changes to “https”.When you pay by bankcard or American Express card, you provide: the card number, its expiry date and its cryptogram. This satisfies the first approval.To ensure that your payment is secure, we use the SEC (secure e-commerce). The system will contact the bank that is associated with your card. You will then receive a text message with an authentication code for your purchase. Following the confirmation from the bank, the debit will be carried out.
Otherwise, the order will be cancelled.2. To which countries do you deliver?Be-store delivers to countries in the European Union: Germany, Latvia, Austria, Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, the Netherlands, Denmark, Poland, Spain, Portugal, Estonia, Czech Republic, Finland, Romania, France, UK, Greece, Slovakia, Hungary, Slovenia, Ireland, Sweden, Italy.3. Which couriers do you use?We offer you different couriers: Colissimo (La poste), Chronopost and DHL.We do not deliver to PO Boxes.4. What are the delivery costs and times?Orders are processed and expedited on working days. Delivery times:Standard: between 2 and 6 working daysExpress: between 1 and 2 working days Delivery costs:When you place your order, you will need to choose a shipping option. The total shipping costs will be automatically calculated during the ordering process before the order is finalised. The shipping costs vary depending on which shipping method you choose and the country to which it is being delivered.
Standard delivery:France: from 8€ to 12€ using ColissimoInternational (EU): from 14€ to 32€ using Colissimo Express delivery:France: DHL from 11€ to 12€ / Chronopost from 22€ to 24€International (EU): DHL from 19€ to 41€ / Chronopost from 32,50 € to 106€When your order is dispatched, you will receive an email with its tracking number and a link to the courier’s website.5. I have not received my parcel, what should I do?If you haven’t received your order within the scheduled timeframe, first, please check the status of your order. Then contact customer services.RETURNS:1. Under what conditions can I return an item?You have 14 working days following the date of delivery to return your items. The item must be sent back in its original packaging, unworn and undamaged. Otherwise, Be-store will not be able to accept the returned items.2.
Bestore Romania Contact E-mail Customer Service
How do I return an item?To return an item, you firstly need to put in a request. Log into your account, access the order in question and follow this procedure:. Make a return request choosing the item or items that you would like to return, the reason for the return and any comments that you may have.
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Be Stored Romania Contact E-mail
Once the return request has been accepted by Be-store customer services, you will receive an email containing the return number.
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